Why Carehub ?
Carehub the best choice
• Call center technology:
We have Ameyo’s Fusion CX customer experience platform that can-do wonders for your service. Imagine having the power of artificial intelligence, smart insights, and 360 customer view at your disposal.
• Data and report:
Our software will provide you with all the necessary data, KPI’s & all the necessary reports that you required for your business to grow. This collection of data could be from any medium such as social networking sites, Outbound & inbound calls, Chats.
• Better call center training:
Our motto is simple – if our agents are happy, they will make our customers happy. We improve call center efficiency by identifying instances where a specific set of agents need more training to better manage customers and build lasting relationships.
Outsourcing your inbound/outbound call handling creates the opportunity to reengage in your company’s main mission, which usually does not include handling inbound calls, liberating key resources, which can then be committed to base business elements like sales, research and development, allows for opportunities that are often not actionable when a business is forced to handle call center staffing issues, training and the daily demands of call center functions. Carehub don’t simply fill the void that the original business leaves when it outsources the task. We provide a value added service. Carehub helps to find the ways to make a person interested in your company and make them want to request more business from you.
• Good listening skills of CSR
• Multi-tasking ability of CSR
• Excellent problem-solving capabilities
• Separate Quality Assurance professionals
• Ability to accept and meet quantitative goals
• Performance management
• Customizable solutions